WHAT PERSONAL DATA WE COLLECT AND HOW WE USE
WHAT WE NEED
PIMLICO CONFECTIONERS Ltd is what’s known as the ‘controller’ of the personal data you provide to us. We collect basic business personal data about you; your name, company name, company address, company telephone number, company email address. We will also collect data on what parts of our service interest you.
WHY WE NEED IT
We collect your personal data in connection with specific products, such as new product launch, newsletter requests or information you provide at public events.
The information is needed to fulfil your request or to enable us to provide you with a more personalised service (for example, keeping you up to date with new product details and our event details).
HOW WE OBTAIN YOUR DETAILS
We collect your personal information in a number of ways:
When you provide it to us directly
When you have given it to a third party and you have provided permission to pass your information on to us.
Sometimes, with your consent, we will process your personal data to provide you with information about our work or our activities that you have requested or are expecting.
We also process your data when it is in our legitimate interests to do this and when these interests do not override your rights. Those legitimate interests include providing you with information on upcoming events and exhibitions which are relevant to your business. Please see the section on 'Legitimate Interest' for more information.
SHARING YOUR INFORMATION
We only disclose information to third parties or individuals when obliged to by law, for purposes of national security, taxation and criminal investigations and the following:
If you have agreed that we may do so.
If we run an event in partnership with other named organisations your details may need to be shared. We will be very clear what will happen to your data when you register.
We will never sell or rent your personal information to other organizations.
RETAINING YOUR INFORMATION
We will continue to hold the client’s details (those who have entered a contract with us) unless instructed to delete your record. All other contacts will remain on our database for 8 years from the date of this policy (May 2018) after which we will email you to check you would like to continue hearing from us.
WEBSITE COLLECTED INFORMATION
YOU CAN STOP RECEIVING OUR EMAILS AT ANY TIME:
Click the unsubscribe link at the bottom of any marketing email or contact firstname.lastname@example.org ask to be removed from our database.
OUR LEGITIMATE INTERESTS
Broadly speaking Legitimate Interests means that we can process your personal information if:
We have a genuine and legitimate reason and we are not harming any of your rights and interests
We will carefully consider and balance any potential impact on you and your rights before contacting you with emails pertaining to our legitimate business interests of promoting our events and exhibitions within the food and drink sector.
We generally use legitimate interests as an approach for our direct marketing and newsletters.
The following are some examples of when and why we would use our legitimate interests as an approach to market our new and existing products and exhibitions.
The only personal data that we hold on any individual is their employer name and address; telephone number; email address and information relating to their dealings with us as a representative of their employer.
This information is held for use in business to business marketing and relaying relevant industry information.
It is our interest with the company and not the individual employed by the company that dictates our need to open communication.
We will send email marketing which details the events and exhibitions we have coming up as we have identified that your company may have interest in receiving these mailings.
We will make sure our marketing is relevant for you, tailored to your business interests
We will only contact you for business purposes
YOUR INTERESTS AND RIGHTS
When we process your personal information for our legitimate interests, we will consider and balance any potential impact on you and your rights under data protection and any other relevant law. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent).
New data protection law, starting in May 2018, gives everyone a number of very important rights. These are:
Transparency over how we use your personal information (right to be informed).
Request a copy of the information we hold about you, which will be provided to you within one month (right of access).
Update or amend the information we hold about you if it is wrong (right of rectification).
Ask us to stop using your information (right to restrict processing).
Ask us to remove your personal information from our records (right to be 'forgotten').
Object to the processing of your information for marketing purposes (right to object).
Obtain and reuse your personal data for your own purposes (right to data portability).
Not be subject to a decision when it is based on automated processing (automated decision making and profiling).
If you would like to know more about your rights under the data protection law see the Information Commissioners Office website.
This document was last updated: May 2018